Help and Support Channels
A 1–hour Inquiry Reply Guarantee
Our customer help and support team is present 24x7x365 to take care of all of your support tickets. Each ticket you send out to us is going to be taken care of within no more than one hour. If your case demands assistance from an admin, we’ll address the ticket to the technician in charge and will notify you that the situation is under control.
Top–quality Client Help And Support Service
Our technical support crew will be on shift for you 24x7x365 to to attend to all support request tickets that you send to us. We offer client help for all the packages that are pre–installed on your hosting server. These include our in–house made Web Site Control Panel, the preferred Operating System and the server admin panel (depending on the VPS type).
An Intuitive Help Section
In the Web Site Control Panel that is included for free along with your virtual server, you will find a content rich Help section, that includes all you need to know about controlling your sites and software. We have integrated a range of how to articles and reviews and video courses that illustrate the essential site management tasks in an understandable fashion.