Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You will find almost all the answers to your questions in the intuitive Help Center incorporated into your Web Site Control Panel. It features an ever–expanding knowledgebase with frequently asked questions and comprehensive help articles contributed by our skillful client support team.

  • Top quality support service
  • Tutorial Videos

  • If you would rather watch how an action is implemented or how an issue is sorted out, rather than just reading about it, examine our compilation of educational video tutorials. They address different topics and will help you swiftly learn how to work with the Web Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 client care service and a sixty–minute ticket response guarantee. Our competent technical support engineers will be available 24/7 to attend to your queries and to fix any issue that you might possibly run into. Simply send a support ticket from the Help section and we will reply to you momentarily.