For those who can’t obtain the relevant information over the phone or through the chat service, feel free to use our online contact form. The technical support staff looks after it 24/7 and we will email you within one hour. Keep in mind, the more information and facts you supply when you get in touch with us, the easier it can be for us to do our job even better.
All fields are required to be completed aside from those noted as optional.
Phones & Chat
- US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 290353
- Monday to Friday:
10.00 AM - 06.00 PM GMT/UK*
05.00 AM - 01.00 PM EST/USA*
09.00 PM - 05.00 AM AEST/AU*
*temporary working hours; we'll get back to the normal working time shortly
To check the status of the server if you find that there’s likely to be an issue, please go to: www.properstatus.com